20 Reasons why you should not switch from EndNote X9 to EndNote 20!
Based on the Diffusion of innovations theory, I consider myself a late adopter of innovations. I read reviews before upgrading, and after hearing from my colleagues, I resisted for a year to upgrade to EndNote 20! I allowed time for other excited users to do the beta-testing, report errors, report the solutions online, and changes due to user experience (UX).